We, TechAByte Solutions, are confident that the service is accurate & unbeatable! We offer a refund to every shared reseller and VPS server web-hosting customer within 30 days of their registration. If you are dissatisfied with our shared VPS, dedicated web hosting service, you may choose to cancel your subscription for a full refund.

N.B: If your domain and hosting, or the service we offered, are used for any incident that violates Bangladesh government legislation, you are not eligible for a refund, and your account shall be terminated as soon as we identify it.

If you apply to the terms stated above, you may request, under this guarantee, a full refund consisting of your purchase price of shared, reseller, and VPS server hosting service provided by TechAByte Solutions, less any charges for domain name registration, licensing fee, payment gateway fee, additional paid service like SiteLock / SpamExperts, CodeGuard, Backup Services or any type of Web Designing and Development, Maintenance, Security service, Video Promo, etc., all of which are non-refundable.

Any free service like Free Domain registration/renew/transfer or SSL or SiteLock, etc., included as free with any hosting plan will be immediately suspended once the refund proceeds. But if the customer wants to use them with any of our other hosting services/plans or even wants to use them with any other web hosting service provider, they will have to pay for them at the regular price as mentioned on our website.

If a client’s account is not verified, that client will not get any refund. The client must provide his/her real first and last name and the necessary documents to verify his account as mentioned in our terms of service. And the money-back request is only applicable once per client for the first service only. If you have a previous history with a money back for any purchased service from us, you are no longer eligible for the 30-day money back.

You can make this procedure happen by opening a ticket in your client area & describing the matter/disappointment.

Please keep in mind that “Refund” will be proceed when a case is solved between you & TechAByte Solutions. You will be refunded to your original payment method. If you have paid via SSLCommerz Payment Gateway (Any Cards, Banks or MFS) the standard time is 7 to 10 working days. Please contact us if you don’t receive the initiated refund in the timeframe. We will try to solve the issue. 

Also, from bKash or any MFS (Mobile Financial Services), Direct Bank Deposit, International Payments the workaround time is 2 to 10 working days after initiating the refund. 

Thank you so much as a part of TechAbyte Solutions.